1. Shipping Scope
Service Area
We provide delivery services within the United States, including but not limited to the following areas: California, Texas, New York, Florida, etc.
International Transportation
We also provide international transportation services. Please contact customer service for specific countries and regions.
2. Logistics and Delivery Partners
Partnered Logistics Companies
In order to ensure that your order is delivered in a timely and safe manner, we cooperate with many well-known logistics companies, including:
USPS
FedEx
UPS
DHL
Shipping Options
Customers can choose different delivery methods according to their needs, including standard express, expedited express and international shipping. The cost and estimated delivery time of each method will be displayed at checkout.
3. Processing Time and Shipping
Processing Time
All orders will be processed within 2 working days after confirmation. Processing time may be extended during special products or promotions.
Shipping Notice
Once the order is shipped, we will send a shipping notice and tracking number via email so that customers can check the status of the package at any time.
4. Delivery Time
Estimated Delivery Time
Domestic Delivery: Standard shipping usually takes 5 working days; Expedited shipping usually takes 3 working days.
International delivery: Estimated delivery time is 15 working days, which varies depending on the destination and customs processing.
V. Import and export standards
Import and export compliance
All international orders comply with the import and export laws and regulations of the U.S. International Trade Commission and the destination country to ensure compliance during transportation.
Tariffs and taxes
International orders may incur customs duties and taxes in the destination country, which are borne by the customer. If you have any questions about the relevant fees, please consult in advance.
VI. Transportation liability
Damage and loss of goods
During the transportation process, if the goods are damaged or lost, please contact our customer service team immediately. We will assist you in claim processing.
Force majeure
We are not responsible for delays or losses caused by force majeure factors such as natural disasters, extreme weather, war, strikes, government actions, etc.